Withdrawal Limits and What It Costs You
xx789 App does not charge a withdrawal fee on any method. The limits below apply to Classic (default) tier accounts. VIP members get higher daily limits — see the Bonus & VIP page for tier details.
| Limit Type | Amount (BDT) | Notes |
|---|---|---|
| Minimum per request | ৳1,000 | Applies to all methods |
| Maximum per day (Classic) | ৳2,40,000 | Resets at midnight UTC+06 |
| Maximum per day (Elite VIP) | ৳7,30,000 | Requires ৳4,30,000/month turnover |
| Fee | ৳0 — Free | No processing charge on any method |
| First-ever withdrawal | Up to 1 hour | KYC review adds up to 2 hours |
Which Withdrawal Method Should You Choose?
All five methods below are free and reach your account quickly. bKash and Nagad are the fastest for most players because they process instantly once xx789 App approves the request.
| Method | Min Deposit | Deposit Time | Withdrawal Time | Fee |
|---|---|---|---|---|
| bKash | ৳100 | ~2 min | ~8 min | Free |
| Nagad | ৳100 | ~2 min | ~8 min | Free |
| Rocket | ৳100 | ~2 min | ~8 min | Free |
| Upay | ৳100 | ~2 min | ~8 min | Free |
| Bank Transfer | ৳100 | ~2 min | ~8 min | Free |
Deposit minimum of ৳100 applies across all methods. Withdrawal minimum is ৳1,000. These are xx789 App platform limits — your mobile wallet provider may have its own daily caps.
How to Request a Withdrawal — Step by Step
The whole process takes under three minutes once your KYC is done. Follow these steps exactly to avoid delays.
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Log in to your xx789 App account
Open the app or go to the site and log in. Make sure you are using your registered phone number. Two-factor authentication adds 30 seconds but keeps your money safe.
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Open the Cashier and tap "Withdraw"
Find the Cashier icon in the bottom navigation bar or the top-right menu. Tap the Withdraw tab — not Deposit. The screen shows your available balance and any pending wagering requirement.
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Select your payment method and enter the amount
Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. Type the amount — minimum ৳1,000, maximum ৳2,40,000 per day on a Classic account. The system shows your remaining daily limit in real time.
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Confirm your wallet number or bank details
Double-check the mobile wallet number on screen. It must match the number registered with your xx789 App account. Sending to a different number is the main reason withdrawals get rejected.
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Submit and wait for the confirmation SMS
Tap Submit. xx789 App sends a confirmation push notification within seconds and an SMS once the funds arrive — usually around 8 minutes. If nothing arrives after 15 minutes, contact 24/7 Live Chat with your transaction reference number.
Why Does xx789 App Ask for Identity Verification?
KYC (Know Your Customer) is a one-time verification done before your first withdrawal. It confirms you are who you say you are, protects your account from fraud, and meets regulatory requirements. You submit it once — it does not need to be repeated.
Once approved, your account is permanently verified. The review team at xx789 App processes documents within 2 hours of submission. Most reviews finish faster during business hours (UTC+06). Your documents are stored encrypted and never shared with third parties — see the Privacy Policy for full details.
Which Documents Does xx789 App Accept?
Any one of the three government-issued documents below is enough. You do not need all three — just whichever one you have available.
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National ID Card (NID) The standard Bangladesh NID. Photo the front and back clearly. The smart card version and the older laminated card are both accepted. Must show your name, date of birth, and NID number.
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Passport Machine-readable passport — photograph the bio-data page (the page with your photo and personal details). Make sure all four corners are visible in the frame and no text is obscured by glare.
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Driving Licence Bangladesh BRTA driving licence showing your name and photo. Photograph front and back. The laminated credit-card-sized version is acceptable; the older booklet version also works.
How to Submit Your KYC Documents
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Go to Account Settings → Verification
Inside the xx789 App, tap your profile icon and choose "Account Verification" or "KYC". The status shows "Not Submitted" until you upload documents.
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Select your document type
Choose National ID Card, Passport, or Driving Licence from the dropdown. The form adjusts to ask for the correct pages based on your selection.
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Photograph and upload the required pages
Use your phone camera in good light. Hold the document flat — no shadows, no fingers covering text. Upload front and back for NID or Driving Licence. Passport requires only the bio-data page.
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Take a selfie holding the document
Some accounts require a liveness check: a selfie where you hold your document next to your face. Face the camera squarely, make sure your eyes are visible, and do not use filters. Good lighting is essential.
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Submit and wait up to 2 hours for approval
You receive a push notification and SMS when your verification status changes. If documents are rejected, the notification explains what was wrong — you can re-submit immediately with a corrected photo.
Photo Quality Requirements — Avoid These Mistakes
Most KYC rejections come from poor-quality photos, not incorrect documents. These four rules solve the majority of re-submission cases.
What to Do If Your Withdrawal Is Declined
A declined withdrawal does not mean money is lost — the amount returns to your xx789 App wallet immediately. The table below covers the most common reasons and the fix for each.
| Reason | What It Means | What to Do |
|---|---|---|
| Wagering not met | Bonus funds have an active ×15 wagering requirement that is not complete yet. | Keep playing — only real-money balance is withdrawable before wagering is finished. Use the Cashier to see your exact progress. |
| KYC pending | Identity documents have not been approved yet. | Check status in Account Settings. If submission is older than 2 hours, contact Live Chat with your reference number. |
| Wrong wallet number | The bKash or Nagad number on file does not match your registered account details. | Update number in Account Settings → Payment Methods. Re-submit the withdrawal after saving the correct number. |
| Daily limit reached | You have already withdrawn ৳2,40,000 today (Classic tier). | Wait until midnight UTC+06 for the daily cap to reset, or upgrade your VIP tier for a higher limit. |
| Amount below minimum | Requested amount is under ৳1,000. | Top up balance or wait until winnings reach ৳1,000 before requesting. |
| Account suspended | Unusual activity flagged by the security system. | Contact Live Chat immediately. Have your NID or passport ready to confirm identity. |
If your issue is not in the table above, the 24/7 Live Chat team at xx789 App can resolve most withdrawal problems within a few minutes. Have your transaction ID ready when you contact them.
Questions Players Ask Before Their First Withdrawal
01 How long does the first xx789 App withdrawal really take?
02 Can I withdraw to a bKash number that is different from my registration number?
03 Do I need to submit KYC documents every time I withdraw?
04 What happens to my bonus balance if I withdraw early?
05 Is there a fee for withdrawing to Nagad instead of bKash?
06 Can I cancel a withdrawal request after submitting it?
07 My withdrawal shows "Completed" in the app but nothing arrived in bKash. What do I do?
08 Does my VIP tier affect how quickly withdrawals are processed?
Ready to Play and Withdraw?
Create your free xx789 App account, make a deposit from ৳100, and your first withdrawal can land in bKash within hours of registering.
18+ · Play Responsibly. Gambling should be entertaining, not a way to earn income. If you feel you are losing control, visit Responsible Gaming for tools and support resources available in Bangladesh.